Last updated: October 20, 2026
These Terms of Service ("Terms") apply to your use of this website and to services provided by Upshift Marketing ("we", "us", "our"), a business based in Ontario, Canada. By using this website or hiring us, you agree to these Terms.
1. Our services
We offer website design and building, advertising management on platforms such as Facebook, Instagram and Google, Google Business Profile and social page setup, photo and video editing, AI call assistant setup, and related marketing services. The exact work, timeline and price for each client are set out in a written quote or agreement. If that agreement conflicts with these Terms, the agreement wins.
2. Quotes and payment
Quotes are free and valid for 30 days unless stated otherwise. Payment is due up front. Fees, billing dates and any minimum term are set out in your quote or agreement. Prices are in Canadian dollars, plus applicable taxes (HST).
3. Advertising spend
Unless your agreement says otherwise, advertising spend is included in your monthly price and paid by us to Meta, Google or other platforms from our own ad accounts. We are not responsible for platform charges, policies, account reviews or outages.
4. No guaranteed results
We work carefully to improve your online presence and results, but we cannot guarantee a specific number of calls, leads, sales, rankings or any other outcome. Results depend on many factors outside our control.
5. Your responsibilities
You agree to provide accurate information and materials you have the right to use (for example photos, logos, text and customer reviews shared with permission), to respond to approval requests in reasonable time, and to keep your own account passwords safe.
6. Approvals
We share websites, ads and content with you before they go live. Your approval confirms you are happy for them to be published.
7. Ownership
Once paid for, you own your domain, your website content, and the final photos and videos we deliver to you. We may keep copies for our records. We will only show your work in our portfolio with your permission.
8. AI-assisted content
We may use AI tools to edit or enhance photos and videos. AI visuals are built from your real photos so your products and services are shown accurately, and you approve them before use.
9. Cancelling
Cancellation terms, including any minimum term and notice period, are set out in your agreement. You can pause your ads at any time by asking us.
10. Limitation of liability
To the extent permitted by law, our total liability for any claim relating to our services is limited to the fees you paid us in the three months before the claim. We are not liable for indirect or consequential losses, such as lost profits.
11. Website use
Content on this website is for general information. Please don't misuse the site, attempt to disrupt it, or copy its content without permission.
12. Governing law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.
13. Changes
We may update these Terms from time to time. The date at the top shows the latest version.